Status updates | BigMile Incidents and maintenance reported on status page for BigMile https://status.bigmile.eu/ https://d1lppblt9t2x15.cloudfront.net/logos/4534b79cb88d5cc347722f303d2f4342.png Status updates | BigMile https://status.bigmile.eu/ en Maintenance: Cluster maintenance https://status.bigmile.eu/maintenance/898763 Mon, 18 May 2026 14:14:01 -0000 https://status.bigmile.eu/incident/898763#3f00db766e35c823a2576d124b120203f566cd6776426fba56642c6cab002411 Maintenance The cluster on which our apps run is undergoing periodic maintenance. This is done in parts, so the app will never go offline completely, but there may be short hiccups and failed upload process jobs during this time. Maintenance: Cluster maintenance https://status.bigmile.eu/maintenance/898537 Mon, 18 May 2026 08:46:00 -0000 https://status.bigmile.eu/incident/898537#8a69cc0fc98ecc081941a1222e3719e02135114ff9061ad9928eaa8dadc0397d Maintenance We are upgrading the cluster on which our app runs. Although no downtime is expected, short hiccups may occur. Refresh after a few seconds if the app hangs. Maintenance: Cluster upgrade https://status.bigmile.eu/maintenance/792609 Mon, 22 Dec 2025 19:20:59 -0000 https://status.bigmile.eu/incident/792609#1e8f2aa824ba0b4dccb60bfe7f0f027eb296d2783241c6381a1690d97b6058f8 Maintenance We are upgrading our clusters. Although no downtime is expected, short hiccups might occur. Network connection issues https://status.bigmile.eu/incident/753827 Wed, 29 Oct 2025 21:01:00 -0000 https://status.bigmile.eu/incident/753827#a4fb6361305d8b44b01c1a7a1302a83d697d0327117ea9769b83fb467f86e0a9 Incident All issues have been resolved. Network connection issues https://status.bigmile.eu/incident/753827 Wed, 29 Oct 2025 20:26:00 -0000 https://status.bigmile.eu/incident/753827#6da3baeb78bd6cd60e8abc94c8fdd86026e4c315fba65b4ffbcd4096626ff813 Incident We see the first signs of recovery, we expect all services to be stable again within the next hour. Network connection issues https://status.bigmile.eu/incident/753827 Wed, 29 Oct 2025 19:33:00 -0000 https://status.bigmile.eu/incident/753827#4ee03bb69c2433648c4b9d8f60c26f94fbc72f9ae1c90d437f87add4e642ac9a Incident Our hosting provider is resolving the issue actively. Current estimation is that services should be available again at 23:20 UTC. Network connection issues https://status.bigmile.eu/incident/753827 Wed, 29 Oct 2025 17:19:00 -0000 https://status.bigmile.eu/incident/753827#43f94560e4f2a0b214491604d62e6ca8710d1fca9ab846a56d111e17849ab587 Incident Our hosting provider has confirmed the connectivity issues and is working on resolving it. Network connection issues https://status.bigmile.eu/incident/753827 Wed, 29 Oct 2025 15:53:00 -0000 https://status.bigmile.eu/incident/753827#2b24411224c56db6dd440733d7613a415f6b9a60851887871661623dafc06489 Incident All our services are currently down due to network connectivity issues at our hosting provider. We will monitor these issues closely and apply mitigations when needed. Network connection issues https://status.bigmile.eu/incident/740516 Thu, 09 Oct 2025 12:32:00 -0000 https://status.bigmile.eu/incident/740516#af522fd05fd8545c45190c6f471f0cc38dd7d0b73ac0068d8e029e14230001dc Incident The earlier network disruption caused by our hosting provider has been resolved. All applications and APIs are now accessible, and systems are performing as expected. We will continue to monitor the situation to ensure everything remains stable. Network connection issues https://status.bigmile.eu/incident/740516 Thu, 09 Oct 2025 10:54:00 -0000 https://status.bigmile.eu/incident/740516#1fe983d6514c2a6478d7a57409bea5116e2fd8d827579ca13dc95a6fe6cafba0 Incident Our hosting provider has confirmed that the network infrastructure is currently being resolved. We expect that our applications and APIs will become stable again within the next 90 minutes. Network connection issues https://status.bigmile.eu/incident/740516 Thu, 09 Oct 2025 08:46:00 -0000 https://status.bigmile.eu/incident/740516#93561b72e1a7a276c2cc2a06495f573c0c1f51edfd9344f1c7cf48ebc62bc1db Incident Due to network infrastructure issues at our hosting provider Azure, connections to our applications and APIs might fail. Maintenance: Cluster upgrade https://status.bigmile.eu/maintenance/611848 Mon, 30 Jun 2025 16:00:10 -0000 https://status.bigmile.eu/incident/611848#64a0112b736672cf01b780f945288cef93bd4b532c0276b67723dbfb6abfd626 Maintenance We are upgrading our clusters. Although no downtime is expected, short hiccups might occur. Maintenance: Cluster upgrade https://status.bigmile.eu/maintenance/595654 Mon, 02 Jun 2025 16:26:17 -0000 https://status.bigmile.eu/incident/595654#ccb45ec0f4f75a6151172e61919226c153f5daa6ff7ffc04d5cd0b672f2c358b Maintenance We are upgrading our clusters. Although no downtime is expected, short hiccups might occur. Maintenance: Upgrading databases https://status.bigmile.eu/maintenance/543207 Thu, 10 Apr 2025 16:09:00 -0000 https://status.bigmile.eu/incident/543207#354ceab8b21f035e8ca5b44eca814d27b9921f62751adf869a6b1ae591de8144 Maintenance We’re are currently performing maintenance to upgrade our systems and improve performance. Although we expect that this upgrade should not result in downtime - there is a slight chance this still occurs.